We’re making it simple for people to pay for and use transport on
their terms

And at the same time materially increase operator patronage and margins, whilst reducing payment and ticketing costs by 40% or more

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A true account-based solution

For modern cities to thrive, we need accessible transport that makes it easier for people to move from one place to another. But outdated hardware and systems are holding operators back from delivering the kind of seamless experience that today’s travellers expect. That’s why tikpay isn’t another transaction platform; it’s a native account-based enabler of seamless fare payments, however, whenever and wherever travellers choose to pay.

Next generation ticketing

Assisted purchase

Pay Now with a driver or assisted ticket purchase

Unassisted purchase

Pay Later with an unassisted ticket purchase

Pre-purchase

Pay Before for a school pass, weekly or multi-trip ticket

How it works

We’ve re-imagined mobility, making it easier for people to move through cities and connect with communities.

Transaction
Management
Fare
Determination
Customer
Account
Payment
Orchestration
Revenue
Apportionment
Payment
Schemes
Purchases
Taps
Trips

Terminal device software

Accepts taps (on & off) from travellers, checks if the card is on the deny or decline lists, allows or blocks the traveller, and then sends the tap and trip metadata to the tikpay back-office.

Fare determination

Matches taps to create trips, determines the nominal trip fare, applies any concessions, discounts or caps, and then aggregates those trips into a single payment.

Transaction management

Secures credential data, checks credentials against lists (e.g. lost/stolen, insufficient funds, low balance or expired product) and manages risk by creating a score for every transaction.

Payment orchestration

Orchestrates payment authorisations and clearings (taking risk and rules into consideration), reconciles payment settlements, and optimises debt recovery.

Customer account

Captures credentials and funding sources, stores trip and purchase information, records concessions, discounts and groups, and keeps customers updated with messages and alerts.

Revenue apportionment

Determines revenue share for each operator where multiple operators are used, updates the account ledger, and orchestrates settlement payments at an agreed frequency.

We got rid of the need for you to use legacy systems - any of them. Commodity technology is more affordable, more flexible and more intuitive than proprietary hardware. We’ve removed reliance on out-dated (and difficult to update) systems to instead deliver continuous enhancements that enable operators and authorities to offer modern travellers the kind of payment experience they always expected.

Jayden Basha
Investment Principal - Investible

The transportation space is going through a paradigm shift where the traditional systems of payments have created obstacles for both commuters and providers, combined with inefficiencies in reconciling transactions. tikpay is aiming to disrupt this space and we’re super excited to back them and support them on their journey.

Barry Winata
Founder & Managing Partner - Metagrove Ventures

Tikpay is building a truly modern ticketing and payment solution that will empower travellers to pay for and use transport however, whenever, and wherever they choose - all whilst reducing ticketing costs for operators by 40% or more. Michael, Belinda, and the team are truly big-picture thinkers when it comes to the transport industry. We couldn't be more pleased to co-lead their pre-seed funding round alongside Black Nova Ventures.

Alex Khor
Co-founder - AfterWork Ventures

Latest resources

Unlock a simplified way to pay for transport

As we introduce tikpay to new operators, we're onboarding limited partners at a time. If you're curious about how tikpay could work for you, or you’d like to know more about supporting our growth, reach out to start the conversation.

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