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There is now a more convenient way for travellers to register their concession card - directly on the bus!
When travellers purchase a ticket from the driver:
This process can also be used by travellers to add multiple fare media to their account!
Operators can configure the wording of the SMS in the Operator Portal:
Logging has been added onto the PAX device so that we can troubleshoot issues and report on usage.
Thanks to our friends at Westpac, travellers will now see a reference code on their bank statement which makes searching for travel history as easy entering this code and the last four digits of the card they travelled with. Travellers can still use the previous method of entering details of a transaction amount and timing from their statement if they prefer.
Operator Portal users can now view the pre-paid products that have been configured in the system.
The Past, Active and Future tabs allow users to view currently active products, those that are past their end date, and those scheduled to start in the future.
Operator Portal users can now view their concessions that have been configured in the system.
There has been a number of improvements to trips, they are not only clearer to understand but they are now more robust.
Some of these improvements include:
Now operators can easily login to the operator portal using Google Single Sign on rather than having to remember another password!
Operator portal users can now select German when logging into the Operator Portal.
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For the rare times when we need to take the Operator Portal offline for maintenance, users will now see a maintenance message so they know when the system will be down and why they can't access the system during a maintenance window.
Debt Recovery Schedules have been overhauled to be more selective in the times and days debt recovery is attempted, hopefully improving the success rate of recovered funds..
Improvements have been make so that it is faster and easier to import data into the tikpay back-office.
Route and stop data can be uploaded in GTFS (General Transit Feed Specification) format, whilst all other data can be uploaded in CSV.
As we introduce tikpay to new operators, we're onboarding limited partners at a time. If you're curious about how tikpay could work for you, or you’d like to know more about supporting our growth, reach out to start the conversation.
tikpay acknowledges the traditional custodians of the land on which we live, learn, and work. We pay respect to their Elders past and present, and to all Aboriginal and Torres Strait Islander peoples. We celebrate the creativity and innovation of the world's oldest living culture.
